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Frequently Asked Questions

Explore everything you need to know about living, studying, and thriving at Fifty One London.

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Reserving your perfect accommodation at Fifty One is simple and stress-free. Just click the “Reserve Now” button on the room type that suits you best, and follow the easy steps to secure your stay. If you'd like personalised guidance or have any questions, our friendly bookings team is always here to help—just reach out via phone or email, and we'll walk you through the process. We're here to make securing your stay as easy as possible.

At Fifty One, you get so much more than just a prime location and stylish living spaces—you gain access to a premium lifestyle designed around you. Nestled in the heart of London, just moments from top universities and iconic landmarks, our thoughtfully designed residences offer the perfect blend of comfort and convenience. But what truly sets us apart is the exclusive range of services available to our resident members. From regular resident events and regular cleaning to 24/7 security, airport pick-ups, and dedicated concierge support, we take care of the details so you can focus on living your best student life. Whether you're studying, socialising, or exploring the city, we've got everything covered, so you can enjoy a stress-free and enriching experience at Fifty One.

Rent payments can be made via bank transfer. If you're paying from the UK, you can use a standard bank transfer. For international payments, we partner with TransferMate, which offers a secure and efficient bank transfer solution for overseas transactions. To complete your payment, you'll need to go through the booking process, where full details and instructions will be provided. If you have any questions or need assistance, our team is always happy to help!

Absolutely. Your safety is our top priority. Fifty One is a fully secured, fob-access-only building, ensuring that only residents have access. Our advanced CCTV system is monitored 24/7, providing continuous surveillance for complete peace of mind. Plus, our dedicated onsite staff are available around the clock, 365 days a year, always ready to assist and ensure a safe, secure, and welcoming environment. At Fifty One, you can relax knowing we've got you covered, day and night.

We generally accept bookings from students who are 18 or older. However, if you are under 18 but will turn 18 during the academic year, we encourage you to reach out to our bookings team. We're happy to discuss your options and guide you through the process to ensure everything is in order. Your comfort and peace of mind are our priorities!

Yes, you're welcome to bring a TV to your room! While you can't mount it on the wall, it will need to be free-standing. No need to worry about the TV licence—we've got you covered! We'll provide your UK TV licence so you can enjoy watching or recording programmes on your TV, computer, or other devices as they're broadcast live. Plus, our friendly team is more than happy to assist with setting up your TV, making sure you're all set for a great viewing experience.

Absolutely! We know how important it is to stay active and explore the city, which is why we offer convenient bike storage spaces on-site. Feel free to bring your bike, and our team will make sure you have a secure and accessible place to keep it.

We understand how important pets can be, and while we currently don't have a blanket policy for all animals, we are open to discussing options for smaller pets. If you're considering bringing a pet, we encourage you to reach out to our team. We're happy to chat about your specific situation and see how we can accommodate your furry companion.

Absolutely, you can specify where you would like your room to be. You can choose from a selection of rooms still available at your time of booking.

Of course! This is your home, and we want you to feel comfortable having friends or family visit. You're welcome to have overnight guests stay with you in your room. To ensure a great experience for everyone, we kindly ask that guests stay for no more than three nights within a seven-day period. If you have any special requests or need assistance, our team is always here to help make things as smooth as possible!

Fifty-One boasts a total of 120 well-appointed residences. These include a mix of studio apartments and Mezzanines designed to provide the ultimate comfort and living experience. Every room is equipped with premium amenities to ensure our residents have everything they need.

Yes, we'd love to welcome you early if your room is available! Simply get in touch with our team, and we'll do our best to accommodate your request. We'll check availability and make all the necessary arrangements to ensure a smooth and stress-free move-in experience. Let us know what you need, and we'll take care of the rest!

We understand that plans can change, and if you need to move out earlier than expected, you're welcome to do so. Your rental agreement is for a fixed term, but we're always here to help. If you find yourself in this situation, please reach out to our team, and we'll be happy to discuss your options and support you in any way we can.

Yes! We understand that some students may want to live with their partner, and we're happy to offer dual occupancy in a limited number of our studios, as long as both residents are students. Availability is limited, so if you're interested, please reach out to our team, we'll be happy to discuss your options and find the best solution for you both! We offer dual occupancy across a limited number of our studios where both residents are students.

We're sorry, but subletting your room isn't allowed as part of your tenancy agreement. However, if your circumstances change and you can no longer stay, please reach out to our team. We'll be happy to discuss your situation and explore any options that may be available to help.

Room swaps may be possible after you've moved in, depending on availability. If you'd like to explore changing your room, please speak to our property manager, and we'll do our best to accommodate your request.

Not at all! You're free to come and go as you please. We just ask that if you're returning late at night, you respect your fellow residents by keeping noise to a minimum between 11 PM and 7 AM. Your comfort and that of those around you is important to us, so we appreciate your consideration!

We provide a checkout clean for all rooms, but we kindly ask that you leave your accommodation in the same condition as when you moved in. This helps ensure a smooth handover and keeps the space fresh for the next resident.

Yes! As part of our pre-move-in service, we can provide bedding packs upon request to make settling in even easier. If you'd like to arrange this, simply reach out to our team, and we'll be happy to assist. We're here to make your move as smooth and comfortable as possible!We can provide bedding packs upon request.

Absolutely, as a resident of Fifty One, we can apply for a parking permit with the Royal Borough of Kensington & Chelsea (RBKC) which give you parking at a prime location during your stay. Simply let our team know and we can initiate the process for you.



© 2025 Fifty One London
51-55 Cromwell Road, South Kensington, London, SW7 2BH